Privacy Policy

1. Introduction

Welcome to AI Tools Academy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website itbrainschool.shop and use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase a course or service
• Subscribe to our newsletter
• Contact us with inquiries
• Fill out forms on our website

This information may include:

• Full name
• Email address
• Phone number
• Billing address
• Payment information (processed securely by third-party payment processors)
• Account credentials

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Device type and operating system
• Referring/exit pages
• Date and time stamps
• Clickstream data
• Cookies and similar tracking technologies

2.3 Course Progress and Usage Data

We collect information about your interaction with our courses, including:

• Course enrollment and completion status
• Lesson progress and quiz results
• Time spent on course materials
• Certificate achievements

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our courses and educational services
• Account Management: To create and manage your user account
• Transaction Processing: To process payments and deliver purchased courses
• Communication: To send you course materials, updates, newsletters, and respond to inquiries
• Personalization: To customize your learning experience based on your preferences and progress
• Analytics: To analyze usage patterns and improve our website and services
• Marketing: To send promotional materials about new courses and special offers (with your consent)
• Legal Compliance: To comply with legal obligations and resolve disputes
• Security: To detect, prevent, and address technical issues and fraudulent activities

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance
• Deliver personalized content and advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand website usage through analytics
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

5. Third-Party Services

We work with third-party service providers to support our business operations. These parties may have access to your personal information to perform services on our behalf, including:

• Payment Processors: To handle secure payment transactions
• Email Service Providers: To send course materials and communications
• Analytics Services: Google Analytics and Facebook Pixel for website analytics
• Cloud Storage Providers: To host course content and user data
• Customer Support Tools: To provide customer assistance

These third parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third-party vendors who assist in our operations
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, and that of our users

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication procedures
• Employee training on data protection

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing of your information
• Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the contact information provided below.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

• Account information: Duration of account existence plus 3 years
• Transaction records: 7 years for tax and legal compliance
• Course progress data: Duration of account existence
• Marketing communications: Until you unsubscribe

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Marketing Communications

With your consent, we may send you marketing communications about our courses, promotions, and updates. You can opt out of receiving marketing emails at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your communication preferences in your account settings
• Contacting us directly

Please note that even if you opt out of marketing communications, we will still send you transactional and service-related messages.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and share
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

15. GDPR Compliance

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: Processing for business operations and improvements
• Consent: When you have given explicit consent
• Legal Obligations: When required by law

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.